To make either a return or exchange please call us toll free at 1-855-299-7244 to obtain a return authorization number. Once an authorization number is issued you may return the approved items within 30 days of the original invoice date. Returns past 30 days will be refused.
All returns require a RETURN AUTHORIZATION NUMBER. This return number helps us identify your package and the reason for the return when it arrives back to our store. DO NOT submit a return without one as your return will not be processed.
Exchanges for similar products or items of similar value will not be assessed any restocking fees. Unless a shipping error on our part is the reason for the exchange, you will be responsible for shipping costs both ways.
A refund will be given for the purchase price of your item(s) less a 20% restocking fee. Shipping charges are not refundable unless we make an error in your shipment or if the item arrives damaged or mispackaged from the manufacturer. Once the carrier has taken a package into their possession they will not refund those charges. Shipping costs incurred from any refused shipments will be the responsibility of the consumer.
- Any and all electrical parts, fluids and tools are NOT returnable for any reason.
- Items that are used, test fitted, previously installed or not in completely new condition may not be returned.
Preparing your item to return
Items are to be in brand new, unused condition and sent back exactly how they were received.
*DO NOT cross out the red Honda Part Number Labels. These labels must be visible and intact.
*DO NOT write directly on the packaging. Use our return label or create your own and tape it to the box.
*DO include all hardware. Any applicable hardware must be unopened and accompany your return.
*DO make sure that all protective packing is in place and that all items are properly protected for transit.
*DO insure your returned items. We cannot refund for items that are damaged or lost during transit.
You may return your items using any carrier you like. Visit your local post office or find a UPS location here.